A state’s environmental agency, which manages Tier II Reports for their entire state, suffered from a chronic inability to complete compliance reviews for the thousands of facilities that reported annually and respond to citizen requests in a timely manner. Identified problems included the cumbersome, manual, paper based process, complex business rules, and shortages in resources. |
| Old Process was Cumbersome for Businesses |
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Large companies storing large chemical inventories usually submitted forms that were hundreds of pages long.
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Businesses outsourced filing to third party consultants.
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Forms sent to the state using the Tier 2 Submit disks received from facilities had import problems.
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Each year, companies would have to go through the same process
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Manual Process was Daunting for Effective Compliance |
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One full year of reports were not reviewed.
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Back year reports were stored in six rolling shelves.
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On average, it took the program team more than 6 months to complete inventory data entry and review.
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Inaccurate facilities counts, chemical counts, and report results.
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Information was shared to First Responders only after the review and data entry was complete,making the information more stale for First Responders.
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A single Citizen Right-to-Know and Freedom of Information Act request processing took one week.
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| Critical Data sharing to First Responders was Slow |
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Data shared to first responders was at best 6 months old and at worst 18 months old.
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Data stored on disks or on paper were difficult to retrieve.
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Reports did not provide first aid or other chemical profile information, requiring Responders to consult several sources.
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| New Capabilities Boost Productivity |
| Up-to-Date Compliance, Rapid Response to Citizens |
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On average, 7-10 months have been reduced for report review and data sharing.
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The user-friendly features significantly reduce data entry, which also reduces error.
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Administrators are up-to-date on compliance review.
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The online system reduced the administrative workload of 3 data entry personnel annually to focus on more value added activities like enforcement, education, and outreach.
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Approximately 500 double reporting or under reporting facilities were identified.
"The TIER II MANAGER ™ provides regu-lated industries with an easy-to-use data input method while consolidating chemical inventory processing, invoicing, compliance monitoring, facility notifica-tions and mapping capabilities into one computer application." |
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-State Director of Technical and
Regulatory Services Administration |
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System imports from Tier 2 Submit for facilities still submitting by disk, increasing submission options while reducing time for importing data.
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Responding to Citizen Right-to-Know requests takes just an hour as opposed to one week.
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| Critical Data sharing to Counties |
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All data is shared to metropolitan Counties.-Hundreds of hours are saved by compliance administrators at each local government.
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Access to updated chemical inventories is available online, along with updated Material Safety Data Sheets, Chemical Profiles and First Aid Profiles for first responders.
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Users have access to mapping of chemical sites,vulnerability assessments, vulnerability analysis.
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The system exports to CAMEO.
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| Technology Implementation |
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The program leverages GIS technology from ESRI.
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Customization and Installation services are available.
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Support services include upgrades to Tier 2 Submit and Cameo.
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